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New Document window set up text off in selection points

Community Beginner ,
Oct 21, 2024 Oct 21, 2024

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Something weird with the latest Illustrator release. I mena It's usuable, but maybe needs a tweek by the developers? Photoshop is fine Indesign is fine, it seems to just be Illustrator. Any advice or ideas of whats up?

Version: 29.0.0

 

Screenshot 2024-10-21 at 4.15.01 PM.png

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Bug , Performance

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Adobe
Adobe Employee ,
Oct 22, 2024 Oct 22, 2024

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Hello @CFProduction,

I am sorry to hear about your experience. Would you mind sharing more details, like the exact OS version, the resolution and scaling set in macOS, and the UI scaling setting used in Illustrator, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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Community Beginner ,
Oct 22, 2024 Oct 22, 2024

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Hi Anubhav,

Thanks for the reply

 

  Screen Res: 3840 x 2160

  Model Name: MacBook Pro

  Model Identifier: MacBookPro18,2

  Model Number: MK233LL/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency) 

  Memory: 64 GB

  System Firmware Version: 11881.1.1

  OS Loader Version: 11881.1.1

 

Screenshot 2024-10-22 at 5.26.41 AM.png

Thank you for asning about the UI scaling I didnt think of that as this was the first time I have ever used it, but when I changed bakc to default the new document creation dialog still had the text off when I reset to default.

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Adobe Employee ,
Oct 23, 2024 Oct 23, 2024

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Hello @CFProduction,

Thanks for confirming. I have escalated this to the product team, and they are currently investigating it. I will update this thread as I have more info.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

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