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January 22, 2017
Answered

New file only allows use of one template

  • January 22, 2017
  • 3 replies
  • 912 views

I'm not sure what my daughter did to her illustrator CC program. When she tries to create a new file she gets a window that ONLY gives her the choice of one template. She can't create a plain new document anymore. Any ideas what she did and how I can fix it?

Thanks! 

    This topic has been closed for replies.
    Correct answer cinziamarotta

    In Illustrator 2017 the New document window has been changed, you can choose from an output intent menu (web, print, video...), or from some templates, and customize dimensions and options:

    If you want the previous window, change the general preferences (as Ton Frederiks suggested):

    3 replies

    cinziamarotta
    cinziamarottaCorrect answer
    Participating Frequently
    January 22, 2017

    In Illustrator 2017 the New document window has been changed, you can choose from an output intent menu (web, print, video...), or from some templates, and customize dimensions and options:

    If you want the previous window, change the general preferences (as Ton Frederiks suggested):

    Ton Frederiks
    Community Expert
    Community Expert
    January 22, 2017

    Try to turn on in Preferences > General > Use legacy "File New" interface.

    cinziamarotta
    Participating Frequently
    January 22, 2017

    Please, can you show a screenshot?