Looking at the brand new 3D materials in recent 2022 version, I am wondering how to create and save my own kind of materials for use in my projects.
I can see that the materials files uses an extension called .sbsar, how to open or edit this kind of files?
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*.sbsar translates to Substance Archive and is a material definition file containing all necessary Substance ingredients. These materials need to be created in Substance Painter/ Designer and can then be shared with other programs. Not sure, though, how it's supported in AI. I'm reasonably certain they intentionally created those flat default materials and the whole shebang would just crash with custom materials.
Thanks Mylenium, very clear explanation.
There is a button in the new 3D and Materials panel to add new materials.
It brings you to here:
You can download them and you can load them in the panel.
But my experience is, just like Mylenium predicted, that it crashes Illustrator when applied to a 3D object.
I did that and for me it worked fine without crashing the app.
But my goal is create my own materials, so If I am not going to buy Substance app, I will not be able to create my own...
Illustrator doesn't have this option as of now, however, we're working continuously to improve this feature in upcoming updates.
Please feel free to share this feedback here and stay tuned for updates.
I will do it later 🙂
What do you do when Illustrator does crash because of this and nothing seems to fix the problem when trying to use anything in the new 3D panel? Like Mario, they did not initilly crash Illustrator for me either. However, I did get distracted and accidentally clicked too many files at once to upload and crashed it. Since nothing has worked to get 3D to cease not responding and crashing Illustrator on me. I have uninstalled, reinstalled, used the cleaner tool, had Adobe remote help do a complete unistall and other stuff on their end and still it crashes and I was just told wait for an update maybe that will help or maybe a substance specialist can call me. All downloaded substances have been deleted btw. I am losing my mind trying to fix this, any ideas or suggestions would be so appreciated!
Without a precise description of what you are building and what you are doing and the system and hardware specifications it's impossible to help you.
In this case, I think whatever I am building is irrelevant because anything I try to build will not allow me to use 3D effects. Nothing is saved and I have no files other than "Substance Materials from Adobe" I had downloaded into AI. My project is in PSD, I am needing AI to make certain images/objects for my project as I go. I need to disassociate "My Materials" with my Creative Cloud account, I think it is still trying to sync them. This is what crashed AI, an accidental mass upload at once, I had a few files selected and my cat got into something and when I leaned over I put pressure on my touch pad and it selected the rest of them, not noticing this happened before I proceeded. It froze and crashed AI and has been doing so every since. It was working fine prior, with some materials already uploaded. I, myself somehow, have figured out that it is still trying to pull my materials or they are the issue (which are now deleted). Removing the file in that folder, mentioned above, gets me access back into 3D effects (without visual or use of materials) so it has to do with "My Materials" in some manner, but I am not a computer pro, expert or even advanced so I am now stuck on the actual fix. Do you know how to delete or disassociate your "assets" in Creative Cloud? This may work for me if I follow that with a uninstall, reinstall. I was also thinking if I could try installing a "clean or new/different" folder holding miscellaneous perhaps that would fix the problem file, as I don't know which file it would be in AI. I am no expert, not even computer savvy and I am figuring out more and more on my own....but this is so frustrating and confusing.
Also I have my computer specs I just dont know what they are needed for with this problem, but if they would help you, help me in any way, just let me know.
Thanks for your response, I appreciate it...just don't entirely understand, I am new to the Adobe world ie: AI, PSD etc.
I know the problem was an accidental mass upload of dowloaded substances while distracted, so I figure something somewhere is continuing to recognize "Your Materials" under Materials tab in 3D effects, even after everything, and maybe is trying to upload still or has a corrupted file (I have also deleted all downloaded materials as part of the attempted fix). So to test my theory I went into program files and located the Material-Resources folder and deleted the files outside the Default Material Substances folder: material_icon_render.sbsar and missing_material.sbsar. I relaunched AI and after doing so I was able to access 3D effects but no materials would appear, just continous "searching cirlces", also my "Your Materials" folder was still there as I had suspected...so in some manner (not crazy computer savvy) my thought is correct, I am just not entirely sure what exactly is causing it or how to fix this...
Please help! All or any help would be so appreciated its been almost 24 hours and I am going crazy trying to fix this.
So this is rather related to the Creative Cloud?
Maybe a different forum can help you better. I still don't think I understand what you did. A step by step description always works best ...
I dont know if it is a Creative Cloud Issue, as more so a possible file error in AI as that is what is crashing. I am questioning what is causing AI to crash
I had downloaded material substances from Substance 3D Assets from Adobe site, I was in a document with a simple circle at normal bevel and extrude no extras at this time with my 3D Materials open. I clicked on the + sign to add my own materials, it opened and I added in some of the assets I had downloaded. Everything was fine, I checked them out and liked them so I went back and downloaded the additional ones from those collections. When I came back into AI I did the same thing, except this time I got distracted (as described) and instead of clicking a few to upload at a time, I hit my touchpad and selected all of them, since the window is small I did not notice and proceeded with the upload of my materials "assets". This then tried to add all of them (which was quite a few) and it caused AI to stop responding then close/crash, when I tried to go back in it did the same thing. I went to the Adobe help site for illustrator and followed there steps for crash issues. None of them worked or fixed the problem. Neither did remote help from Adobe support, who just uninstalled and reinstalled differently and more thouroughly and also put the AI 2021 on my computer to see if 3D worked, which it did; 2022 still did not. She said she would have a substance specialist call me this week and to wait for an update that maybe would fix it.
I was thinking about it all day yesterday and was certain it had something to do with the materials. So to test my theory I went into (after a lot of looking) Program File>Adobe>AI2022>Support Files>Content>Windows>Material-Resources and removed those above mentioned files but left the default substances folder in place. Relaunched AI and it allowed me to open 3D effects without stopping responding, I just can't see the actual materials under the Materals tab in the 3D effects. They appear in the little squares but just circles as if trying to load, and my created "Your Materials" folder is also still present trying to load the assets that crashed it and have also since been deleted.
When I go into Creative Cloud My Assets are affiliated with my account, hence me questioning if I can delete or unassociate those assets with my account, and perhaps it may fix it, but I don't know it is a trial and error at this point for me. I also considered if I could get a clean folder/file (and/if knew which one) to swap out or put in place for another uninstall, reinstall to fix or repair whatever file keeps associating with materials. It is the issue in some manner, with a file in AI or linking from the cloud...I think. I am not a computer expert but considering I am now able to acces and use 3D graphics now, just without materials, with just one file removed says something to do with that aspect is wrong, to me anyway. Perhaps I am wrong, but that is part of the reason I am on here, I need help from people more knowledgable and computer savvy than myself. I am also also a newbie with AI and PSD, but have been doing fairly well considering.
Thank you so much for your response, I do value your time and responses, whatever they may be.
So maybe some of the more severe troubleshooting measures are needed with your issue.
You can start with resetting the preferences (this will nuke your settings and presets, but in your case that might be desirable). You can do so by : https://helpx.adobe.com/illustrator/using/setting-preferences.html (or rename the folder, which can be undone)
If that does not help, maybe go for the Cloud account: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
Of course you can also erase it completely and then start from scratch: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
And of course you can contact Customer Care to have them login to your system to take care of it: https://helpx.adobe.com/contact.html (be careful of scammers who might contact you via DM)
Yes thank you, you were correct it was a more severe issue. I booked an appointment with Adobe support through them online, they called and accessed remotely while on the phone with me. It was a corrupt file not reading the Material-Resource folder correctly but could not pinpoint which file had corrupted directory files after a few swaps of clean files so we had to do a start from scratch.
All is working now, thank you so much for your responses, patience with me being such a newbie and your help...so very appreciated!