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J
johnb68533364
Participating Frequently
November 15, 2023
Answered

New MacBook Pro M3 - Colors have gone crazy!

  • November 15, 2023
  • 2 replies
  • 1641 views

Hi all -- longtime listner, first-time caller. 

I just purchased a new Macbook Pro with the Apple M3 chip.

Suddenly, upon opening existing Illustrator files, I'm getting color profile errors like this one:

Opening the files is producing wildly incorrect (over exposed) colors. 

Example: here's what a file shuld look like:

...and here's what I'm getting:

I've been seaching various forums and can't find an answer. I suspect this has something to do with support of Illustrator on the Apple chip, but I'm not sure.

Can anyone give me some pointers? Thank you!

    This topic has been closed for replies.
    Correct answer Anubhav M

    Hello, on my external screen the colors appear to change somewhat, the red color appears as orange when I connect to the MacBook. Did you find a solution?

     


    Hello @abdoa8713821,

     

    Sorry to hear about your experience. Would you mind trying to recalibrate your monitor(s) (https://support.apple.com/en-in/guide/mac-help/mchlp1109/mac) as suggested by Monika and Ton, restarting your computer, and then relaunching Illustrator to check if it helps?

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    2 replies

    M
    markc56247925
    Participant
    May 17, 2024

    If you have just download adobe software i think the colour profile defaults to US colours. If you change you profile to European pre press the RGB settings should be Adobe RGB (1998). You can do this in bridge - Edit - Colour settings - European press 3. Next time  you open the file convert and save to the new working profile then your colour will be the same as the first image. 

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    November 15, 2023

    What do your Edit > Color Settings show?

      J
      johnb68533364Author
      Participating Frequently
      November 15, 2023

      Thanks for helping me, Ton! Here's what I see:

      And here are some of the options available to me:

       

       

      J
      johnb68533364Author
      Participating Frequently
      November 15, 2023

      Ton, thanks to your question, I was able to go to my second computer, "save" the color settings it had, then "load" them on the new computer. (The setting -- North American General Purpose 2 -- was not shown as an option on my new Mac, but loading it seemed to work.) Glad I had a second computer with working settings. Thanks for the savvy question!

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