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Answered

No PDF Import Options dialog

Forum|Forum|4 years ago
August 7, 2021
2 replies
5034 views

I am trying to open an Illustrator-made PDF in Illustrator, and I need the PDF Import Options dialog box, but the PDF just opens automatically. How do I turn on the dialog box? I also updated Illustrator today so that shouldn't be an issue.

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Correct answer Brian34476872ko8x

The files are locked

Weird, doesn't say they are locked in my drive. Let's try dropbox:

https://www.dropbox.com/scl/fi/671russjcu9rzavw8kgcc/JROBERTS-BOX-OPENS.pdf?rlkey=6fpupb3f45t890g79ida3fxdr&dl=0

https://www.dropbox.com/scl/fi/khju7vls6ssjsuedbdlek/LHERRMANN-BOX-DOES-NOT-OPEN.pdf?rlkey=gy6vzlfh698eg7dvqx8vxr9gx&dl=0

Let me know if you need access

B

Brian34476872ko8x

Participating Frequently

I'm having this same issue as of last week, never had to save as a different file with PDF editing options changed. The same customers are sending the files the same way and now the dialogue box is not opening up with import options.

Anshul_Saini

Community Manager

Hello @Brian34476872ko8x,

Thank you for reaching out. I understand that you're experiencing issues with the PDF Import Options dialog not opening up as expected. To assist you further, it would be helpful to take a look at a sample file exhibiting this behavior.

Would you mind sharing a sample PDF file that you are having trouble with? You can upload it to a cloud service like Google Drive or Dropbox and provide the download link. This will allow me to analyze the file and provide more accurate guidance on resolving the issue.

Additionally, if you could provide any specific details about the PDF files or the scenarios when the dialog doesn't appear, it would help in understanding the problem better.

Looking forward to your response.

Best,

Anshul Saini

Monika Gause

Community Expert

Ok, but this was not a problem before last week, I could open any PDF and the option box would pop up. Is this new in 27? I was using 26 before I had to reinstall windows.

Also one of them opens with the options and one does not which does not make any sense to me if they are both saved with edits enabled.

Then there is the third option: one of the files has gone corrupt. Either while saving or while being transferred to you.

Monika Gause

Community Expert

If the PDF just opens, then there's an ambedded AI file in the PDF. You should be really happy about that, because importing and then editing a PDF would be a pain in the rear.

M

MollynogAuthor

Participant

I know there is an embedded AI file in it, I made the file in AI. I am making a printable pattern that needs to be tiled, so I need to open the PDF and get the dialog box in order to tile it correctly. If I change the scaling to "tile full pages" in the Print dialog, it does not print correctly. Nor does it if I open the PDF in Reader and print it from there. I am trying to use this method and I need the PDF Import Options dialog box to do it.

Monika Gause

Community Expert

In order to get the PDF import options, you will need to save it as a PDF without the Illustrator editable option. Save it with a different name so you don't lose editability.

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