Participating Frequently

Question

No Pressure with Wacom and Illustrator

Forum|Forum|4 years ago
August 23, 2021
3 replies
1615 views

This always seems to be an issue that never actually gets fixed.

I'm working in MacOS 10.15.7 with a Wacom Intuos Pro S.

I cannot access the pen pressure with brushes in Illustrator. Everything works fine in Photoshop. I have unistalled and reinstalled both Wacom drivers and Illustrator itself. I have reset Preferences. I have made sure that MacOS sees it in System Preferences. Nothing seems to resolve this issue. Thoughts?

Troubleshooting

J

jeffreyb7661715220414957Author

Participating Frequently

Curiouser and Curiouser. I helped a student set up the Wacom Intuos Pro S on their computer in class today. They have all of the settings on their brushes. This same computer did not have that capablity just 2 days ago. There has to be a setting somewhere that is causing this.

H

HugoPAlmeida

Participant

Did you manage to find the root of the problem? I've also tried everything I could find online but with no luck...

Pen pressure works perfectly on Photoshop, Wacom Desktop App, etc. Just not on Illustrator except with 6D brushes.

Thank you!

J

jeffreyb7661715220414957Author

Participating Frequently

Nope. It still just decides to work on some computers and not others. Every computer in my room has the same image on them, so it shouldn't be anything hardware or even anything in the settings.

The only "solution" I have is the same one you mentioned and that is to use the 6D brushes. You can modify them, but once you uncheck a setting like "Pressure", you no longer have it available on that brush. It makes no sense.

On a side note, I've just installed the Wacom drivers on a few more computers and I HATE that MacOS and Wacom aren't talking well. I have to check and uncheck so many things to "give it access". Annoying. Thankfully I only have to do it once per computer. For now 😕😕

J

jeffreyb7661715220414957Author

Participating Frequently

Wacom has responded with their "official answer". The answer is that pressure does not work on new or modifying brushes. If you have an existing brush or use the Wacom 6D brushes, pressure is available, but once you change it to anything other than pressure, it is no longer available. Not much of an answer, but there you go.

Monika Gause

Community Expert

So basically they have given up on Illustrator?

Wow.

J

jeffreyb7661715220414957Author

Participating Frequently

I forgot to mention that I did in fact make sure that Accessability was selected and that the Privacy settings were set to allow the Wacom to work. Obviously that was the case since it works fine in Photoshop.

Monika Gause

Community Expert

Please contact Wacom how to install and set up the driver.

It's not straightforward. And ask them if they can guarantee that it is supposed to work in Illustrator.

J

jeffreyb7661715220414957Author

Participating Frequently

Setting up a driver is more difficult than double clicking and agreeing to the user agreement? I've never heard of anything like that in the past 10 years unless you're using Linux or something. I'll contact them, but I highly doubt it's on their end since there is only one driver for several devices. I would assume a driver like that would encompass all of the apps it is most associated with.

I would contact Adobe more directly, but they won't allow it due to how our "license" is set up. Only an administrator can contact Adobe aparently. So I guess I'll settle for this forum and contacting another company to figure out the issue.

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