No puedo abrir Illustrator

Forum|Forum|1 year ago
May 5, 2024
2 replies
2884 views

Hola, cuando quiero abrir Illustrator me salta este cartel que dice "La ejecucion de codigo no puede continuar porque no se encontro dxcore.dll". Adjunto imagen.

Ya desinstale todas las instancias de Microsoft Visual C++ y en en las secciones Visual Studio 2015, 2017, 2019 y 2022 de Microsoft, descargué x64: vc_redist.x64.exe.

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A

agustin G.O.

Participant

Hola. A mi me pasó lo mismo al instalar la ultima actulización (28.5).
la solución fue volver a la versión 28.3.

Y funciona perfecto.

fabricioabella

Participant

Totalmente, me pasó lo mismo y buscando solución llegué hasta aquí.
Es la ultima actulización 28.5 y la solución fue volver a la versión 28.3.
Gracias Agustín!

Anubhav M

Community Manager

Hello @fabricioabella,

We understand that technical issues can be frustrating. Our product team is aware of this problem and is investigating it. In the meantime, would you mind trying the suggestions shared in this Microsoft community post (https://adobe.ly/3VvEMgv) to see if they help?

Looking forward to hearing from you.

Thanks,

Anubhav

Mike_Gondek10189183

Community Expert

Do you get a VCRUNTIMExx.dll or an MSVCP110.dll error when launching Illustrator?

Follow the steps given below to fix the error:

In Windows search, type Add or remove programs.
Uninstall all instances of Microsoft Visual C++.
In the Microsoft documentation, from Visual Studio 2015, 2017, 2019, and 2022 section, download x64: vc_redist.x64.exe.
Install the executable file.
Restart your computer, and launch Illustrator.

C

Camila366731315fowAuthor

Participant

Hi! I already did that! Like 5 times... Could it be a problem of my computer?

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