no se puede acabar de visualizar. no se puede completar la operacion

[gustavo38166897e9lt]

illustrator 29.8.1 el archivo abre solo lineas sale mensaje  "no se puede acabar de visualizar. no se puede completar la operacion" en mac Sequoia 

[Abhishek Rao]

Hi @gustavo38166897e9lt,

I understand how inconvenient this must be. Could you please confirm which macOS Sequoia version you are on and whether this happens with all files or just specific ones? It would also help if you could share a sample file that shows the issue, along with a short screen recording if possible. In the meantime, please try resetting Illustrator preferences once and check if the problem persists.

Let me know how it goes after trying this.

Abhishek

[gustavo38166897e9lt]

Estimado

es en MacOS Tahos 26.0, M2 8 gb memoria, restableci las preferencias y
sigue igual,

Muchas gracias

[HARSHIKA_VERMA]

Hi gustavo38166897e9lt,

Thank you for sharing the information. Would you mind sharing a screen recording of the issue for further investigation? It would also be helpful if you could share the sample file with Abhishek for testing purposes.

We will try our best to help.

Thanks,

Harshika

[Ton Frederiks]

Your system has the minimum amount of RAM, complex illustrations may give these messages.

Maybe you can try to split your document in various small ones, close as many applications and files as possible and try again.

https://helpx.adobe.com/illustrator/system-requirements.html

[Abhishek Rao]

Hi @gustavo38166897e9lt,

I hope the suggestions shared by the expert helped. If the issue still persists, could you try restarting your Mac in safe mode as explained here: https://adobe.ly/46sPz0p to rule out any third-party conflicts? It would also be helpful if you could confirm whether this error is happening only with a specific file or if it occurs across all your Illustrator documents.

Let me know your update so I can guide you further.

Abhishek

[gustavo38166897e9lt]

Estimado

Inicie a modo seguro y sigue igual, todos los archivos hacen lo mismo, si
los abro en el Illustrator versión anterior anda perfecto.
Va también el archivo original en ai.

Gracias.

[Anubhav M]

Hello @gustavo38166897e9lt,

Could you confirm if this happens with specific files in Illustrator? If so, could you please share a link to a sample file after uploading it to a file-sharing service, so we can review it with the team?

Looking forward to hearing from you.

Anubhav