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Participant
January 28, 2020
Question

Not able to open CS2 file in Illustrator CC version

  • January 28, 2020
  • 6 replies
  • 1678 views

Can a file create 15 years ago in Illustrator CS2 be opened in Illustrator CC today? 

 

(Moving to the Illustrator forum from get started)

{Renamed by MOD}

This topic has been closed for replies.

6 replies

Participant
February 5, 2020

Thank You for the replies everyone. I tried everyone's ideas with no sucess. I was able to recreate pretty close to the original from the small thumbnail I created. Thank you agian. 

Participant
January 13, 2024

Hi Chris. I've had the same issue. I managed to work around it by simply adding the file extension .eps to the end of the file while in the finder, then it opens just fine.

—JR

Monika Gause
Community Expert
Community Expert
January 13, 2024

This thread is 4 years old - let's hope the problem is solved by now.

 

Apart from that you can perfectly open CS2 files in newer versions, no voodoo needed. And certainly no EPS voodoo. And btw: the thread opener already wrote that the EPS voodoo didn't help them.

Ashutosh_Mishra
Inspiring
January 29, 2020

Hi there,

 

Thanks for reaching out. As others mentioned earlier, CS2 file should have no issues while opening in CC version.
Is it possible to share the file? If yes, please upload it to the cloud and share the link with us.

Regards,

Ashutosh

Luke Jennings
Inspiring
January 28, 2020

What is the original extension on the file? If .eps, it might be from Photoshop.

If you open it in Acrobat and go to File> Properties> Description, it might show the original software that created it.

Participant
January 28, 2020

It was originally Illustrator document. Changing the extension to eps gives me the same error as well as trying the open in acrobat. It's a possiblity it got damaged somehow.

Larry G. Schneider
Community Expert
Community Expert
January 28, 2020

Have you tried making a new document and then File>Place?

Monika Gause
Community Expert
Community Expert
January 28, 2020

Absolutely. I'm opening those old files all the time.

Luke Jennings
Inspiring
January 28, 2020

Probably. You may need fonts or links that might have been used with the original file. Save it to a new name as .ai or .pdf. The document raster effects settings might be 72 ppi, you should change it to 300. In the unlikely event it won't open, or fonts & Links are missing, try opening it Acrobat (to salvage it).

Participant
January 28, 2020

I continue to get "The file is in an unknown format and cannot be opened" with every variation I try. I can add the .jpg extension to it and it will open a tiny thumbnail of what it is. Thank you for your help.

Just Shoot Me
Legend
January 28, 2020

Although I don't work with Illustrator at all I don't see why you would have a problem.

At the worst the new version of Illustrator might want to Upgrade the files to one that would work better with the newer version. Like MS did with Word and excel files. 

The only problem with that is if you were going to Share that file with someone that was running the very old version of the program.