Copy link to clipboard
Copied
How much do we have to pay every monty to have a product that actually works consistantly, with something for support other than "go ask your friends". Such crap.
Copy link to clipboard
Copied
This is a public forum, 95% of people aren't even staff.
Please tell us which system and version of Illustrator you are using and the hardware specifications.
How large is the file and what's in it? Did you create the file in Illustrator or is this some other file format?
Copy link to clipboard
Copied
And you dont think it's absolutely unacceptable that we pay ~$50+ a month and we can't even get STAFF to answer WHY THEIR SOFTWARE IS BROKE.
Copy link to clipboard
Copied
You can contact staff:
https://helpx.adobe.com/contact.html You need to be logged into your account. The chat is in the bottom right. Disable your popup blockers in your browser.
Copy link to clipboard
Copied
Hello @Cowgirl Creativity,
We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.
Looking forward to hearing from you.
Thanks,
Anubhav
Copy link to clipboard
Copied
Sorry for your frustration, but we are mostly expert users here to help you. Please provide more detail, if you wish us to help you.
I would recommend a 16gb ram minimum. You should also try restarting your machine to flush out any ram corruption and to give back ram to your OS that another apps might be using.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more