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J
jennan78234676
Participant
October 29, 2023
Question

Objects getting stuck into the artboard

  • October 29, 2023
  • 1 reply
  • 438 views

Hi! My type + other objects keep getting stuck to my artboard and they won't let me move it. Any help pleae!

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1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
October 29, 2023

Please tell us your version and system. Which additional devices are installed? What exactly are you doing using which tools?

J
jennan78234676Author
Participant
October 29, 2023

I am using Illustrator 2024 on a Mac OS Sonoma 14.1.

I am using an artboard and have text on my artbaoard. I then am trying to select the text with the selection tool, but it seems to be stuck to the artboard. It won't even highlight the text, its fully stuck. and it randomly happens. 

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
November 28, 2023

i have photoshop, illustrator, indesign, lightroom, after efffects downloaded on my computer


Hello @jennan78234676,

Sorry to hear about this experience. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://adobe.ly/3uBGFNB), and a screen recording of the problem (https://adobe.ly/49UMnKF), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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