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ethanjcrenshaw
Participant
August 14, 2020
Answered

Objects look pixelated in Illustrator 2020 on Windows 10 machine

  • August 14, 2020
  • 2 replies
  • 2257 views

First time posting on here, hopefully someone can help me out!

 

SYSTEM:

Processor: AMD Ryzen 7 3700X 8-Core 3.60 GHz

Memory: 32.0 GB

OS: Windows 10 (1909)

Running: Adobe Illustrator 2020

 

ISSUE:

I created 3 identical text boxes and converted them into outlines. I blended 2 of them using the blend tool (speficied steps, set to 500 steps), then added the 3rd outline over to create the long shadow effect. This is something I have done before on the same computer and have never experienced this issue previously. Suddenly, the blend looks very pixelated around the edges and not smooth, as desired. Even the original text looks a bit pixelated straight from the type tool. Is there a setting on Illustrator preferences that I need to change? I have never noticed this kind of pixelation before and it's really aesthetically displeasing. I have included some screen shots below for reference. I am hoping this is an easy fix and maybe I am doing something wrong! Help!

 

It may be hard to see in the included photos... the res seems to be reduced when I upload here...

 

 

{Renamed by MOD}

This topic has been closed for replies.
Correct answer Monika Gause

I think he is referring to View > Preview on CPU

 

But most likely what you are getting is inevitable with 500 steps in your blend. This always happens when objects are on top of each other, because of antialiasing.

You need to create your drop shadow differently.

There are two plugins available that can do it and for 45° angles of shadows there is a method using only Illustrator tools: https://www.vektorgarten.de/long-shadows-with-illustrator.html

2 replies

Srishti_Bali
Srishti_Bali
Legend
August 16, 2020

Hi there,

 

Sorry to hear about this trouble. I agree with the suggestions shared by Mylenium. I would like to know if the steps suggested above worked for you? If not, please share a few more details like:

  • Screenshot sharing the difference.
  • Are you using any external monitor or display?
  • When did this start happening? Are there any recent changes made to your system?
  • Does turning off GPU performance from Illustrator preferences help resolving the issue?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Regards,

Srishti

E
ethanjcrenshawAuthor
Participant
August 21, 2020

Hey there! Thanks for the suggestions, much appreciated!

 

My graphics driver was already fully up to date, and I believe I have all of the best performance settings already set. The one suggestions from Mylenium that I'm unsure of is, how to switch to the software based version. I currently have  Creative Cloud membership, how am I able to run the software version instead of the cloud based app?

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
August 21, 2020

I think he is referring to View > Preview on CPU

 

But most likely what you are getting is inevitable with 500 steps in your blend. This always happens when objects are on top of each other, because of antialiasing.

You need to create your drop shadow differently.

There are two plugins available that can do it and for 45° angles of shadows there is a method using only Illustrator tools: https://www.vektorgarten.de/long-shadows-with-illustrator.html

    Mylenium
    Mylenium
    Legend
    August 15, 2020

    First, verify your preview by switching to the software-based version. then update your system's graphics driver and check the relevant hardware acceleration settings in AI.

     

    Mylenium

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