Online CC Swatch Libraries Not Available in Illustrator

Thanks for replying.

I spent over two hours with Adobe support yesterday giving the support guy remote access.  I discovered that not only could I not access the CC libraries but using local swatch libraries - so I could try and keep working - nothing I saved as swatch file had anything in it when accessed.

He sorted that out by setting up new library file directories so at least I can use swatches between files locally.  Couldn't get the CC libraries to work in Illustrator though: it just titles the library window %DL_LIBRARIES_PANEL_NAME and has no content below it, just a blank window where before there were libraries to access.  If I go to the CC app and choose Files / Your libraries then the swatches are there.

I can't do anything with %DL_LIBRARIES_PANEL_NAME, it won't accept saving something new; the right click menu works but that's it.  I don't know coding but I presume that %... is some sort of string telling the program to go fetch my libraries.  There's no point uploading a screenshot 'cause there's nothing to see!

Might try and drop back a version or so, and wait for Adobe to revert to me.