Open File - Can't see document, window/tab missing

[b_stokes]

Latest version of Illustrator (Mac)

I am a long time user of Illustrator but i have never had this issue before.

When i open a file I can see the layers window, etc but not the actual file.
There is no window or tab for the file, just the recent files window. I can actually double click the screen and i get an isolated view but can't see anything change but the layers window.If i close Illustrator and reopen the file it shows up fine.
Not a huge issue at all but just wanted to see if someone else had this problem and whether it was related to the recent files window or something else.
Since updating to 22.1 last week i have all kinds of graphics card and/or display issues. The beta 22.0.2 worked great and i should have stuck with it.

Any help is appreciated.

Thanks.

[charbutch]

Even when I 'arrange' > 'float in window' this does not solve the problem as everyone has already stated.

I then choose 'consolidate all windows' and this brings me right back to the original problem, all my windows disappear again. Has this happened to anyone else?

[Srishti Bali]

Hi there,

We are extremely sorry about this. As I mentioned above, I've forwarded it to the product team. I'd also request you and others to upvote this issue here: files not opening – Adobe Illustrator Feedback. Please stay tuned for updates, and thanks in advance for your patience.

Regards,

Srishti

[elizabethl20354655]

Thank you so much!

[jamiem15304448]

[delli72561720]

Just update to 2020 yesterday and still see the problem.

Float in Window partly work because it shows the working area but when try to dock it back to the UI, it disappeared again! Adobe, are you sure you are fixing this? it seems like your latest version just makes it worse.

[Vincent5FE2]

View/CPU preview 

Try this, it's work for me. wishes you luck

[Madman without a box]

Well, it's 2022 and this issue persists (:

Not a big deal, but kind of annoying when it happens two or three times on a single day.

[krystall72219454]

2024 and still an issue - you can either just move the whole window a little by clicking up in the header and wiggle it around a little, makes it suddenly appear OR you can go into settings and under General, turn OFF "Show The Home Screen When No Documents Are Open" - that's what finally made it stop for me. Definitely some sort of glitch with the home screen; get on that, Adobe.

[Anubhav M]

Hello @krystall72219454,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator and a screen recording of the problem (https://adobe.ly/4d0bFrm), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav