Option and pull down menus off screen (Windows 10)!

[Yu-Ting230828547xgr]

I have two monitors and a Wacom Cintiq. When I have Illustrator on monitor 2 or Cintiq, the option and pull down menus go off screen, even when Illustator is maximized. I tried resetting workspace in Illustrator. but it didn't work. This does not happen in the main monitor. How do I move them back?  

[Monika Gause]

This has been reported quite a few times, but I'm not sure if it has been solved in newer versions. Which version are you using?

[Yu-Ting230828547xgr]

v26.1

[Yu-Ting230828547xgr]

I have already tried:

- reset workspace

- reset preferences

- delete the user preference file

- disconnect and reconnect wacom

- uninstall/reinstall Illustrator v26.1

- uninstall and install v25

None of these helped with the panels going off my wacom screen. What else can I try? Please help!!

[Yu-Ting230828547xgr]

I just realized that if I set my wacom as the MAIN DISPLAY, then this problem with off-screen panels does NOT happen. But as long as it's an extended display, it happens. Any idea how to fix this problem?

[Monika Gause]

As far as I know there is no otehr solution. Please post a bug report at http://illustrator.uservoice.com