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B_C_E_75
Inspiring
May 11, 2023
Question

Out of Memory but not really?

  • May 11, 2023
  • 2 replies
  • 381 views

HP Z4 Workstation

4GB Intel Xeon processor

32GB Memory

 

Lately I have been getting Not Enough Memory errors in Illustrator. I have Xbox Gamebar pinned to one of my monitors, and when I get this error, Gamebar shows that I'm only at 60-65% of my memory used. If that's the case, then how can Illustrator think I'm out of memory? Is there something I can do to prevent this from happening? I have no issues when I'm in NX manipulating a CAD model of a full machine, but once I close out of that and open Illustrator, my memory use starts to become an issue. 

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2 replies

Anubhav M
Community Manager
Community Manager
May 19, 2023

Hello @B_C_E_75,

 

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this community post (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Legend
May 11, 2023

How much memory does task Manager say Illustrator is using when it complains?