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Participating Frequently
September 26, 2023
Answered

Outer Glow Cut Off

  • September 26, 2023
  • 4 replies
  • 3259 views

For some reason, in the file I'm working in, my outer glow keeps getting cut off. It's a large file, several feet wide, but the object I am applying the effect to is a simple elipse. I have tried previewing in both GPU and CPU to no avail. The weird crops also appear when I export the file. The document is set to 300 ppi / CMYK color space. The outer glow works fine on smaller objects, but I am printing a large poster, so that doesn't help.

Correct answer Ton Frederiks

Sadly, I tried all of that, updated my OS, uninstalled Illustrator, deleted my preferences, and the issue continues. I am attaching a sample file in case anyone can diagnose what's happening.


Lowering the Raster Effects resolution to 150 ppi seems to work better.

4 replies

Participant
September 26, 2023

If you're referring to the breaks in the glow around the front shape, I'm wondering if that shape is a closed or an open path. 

Participating Frequently
September 27, 2023

It is a closed path.

Participating Frequently
September 27, 2023

Is it a large canvas document?

What happens if you copy a problem object, create a new small file, letter or a4 and paste it in there?


Sadly, I still get the same issue on a 4" x 6" artboard.

Community Expert
September 26, 2023

I would make sure there are no technical issues with anchor points on the paths. Problems can include two or more points being doubled up on top of each other, points being broken open but appear closed or tiny segments of a path that are jaggy, twisting or even overlapping. Plugins like Vector First Aid can automatically detect and fix such issues. Moving anchor points to tangient edges of paths could also possibly help.

Participating Frequently
September 26, 2023
No, I don't think that's causing it. I made a plain rectangle with the
shape tool to see if that would display properly and I still got the same
issue.
Ton Frederiks
Community Expert
Community Expert
September 26, 2023

Is it a large canvas document?

What happens if you copy a problem object, create a new small file, letter or a4 and paste it in there?

Ton Frederiks
Community Expert
Community Expert
September 26, 2023

Did you try to make the space around the object larger in the Effect > Document Raster Effects Settings?

Participating Frequently
September 26, 2023

Yes, I justr tried upping it to 4" from 0.5" (the glow is 2"), and there was no change.