Skip to main content
Participating Frequently
September 21, 2018
Question

Over saving ai. files as the same name makes my files dissapear!

  • September 21, 2018
  • 4 replies
  • 1177 views

I hope somebody can help! Using CC 2015

On a file I have worked on in illustrator if I open it, make a change and re-save as the same name (overwrite) the files, my ai. file disappears... if I re-save as a new file name the file remains in my folders.. really strange and frustrating when you've just ended up loosing clients work! Can anybody help?

This topic has been closed for replies.

4 replies

Ton Frederiks
Community Expert
Community Expert
September 21, 2018

meganr14308481  wrote

I hope somebody can help! Using CC 2015

Does the same thing happen when you use a more recent version of Illustrator that is compatible with MacOS High Sierra?

Participating Frequently
September 21, 2018

I'm not sure, I don't have access to a newer version of the software unfortunately

Ton Frederiks
Community Expert
Community Expert
September 21, 2018

Please ask your IT person to upgrade your software, CC2015 was not meant to be used with this newer MacOS.

Ray Yorkshire
Participating Frequently
September 21, 2018

Sounds strange, how about

File > Save as copy

as a workaround?

Participating Frequently
September 21, 2018

Yeah, that works for me and is what I have been doing but frustrating because I seem to be clogging up my files with additional unwanted files which I then have to delete afterwards

lambiloon
Community Expert
Community Expert
September 21, 2018

upload to youtube and share link here

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
cinziamarotta
Participating Frequently
September 21, 2018

Did you try to save the file on your desktop? Does it work? Or you have the same issue?

Participating Frequently
September 21, 2018

The same issue is happening when I save onto the desktop and normal documents on the Mac itself

lambiloon
Community Expert
Community Expert
September 21, 2018

Hi please show us a screen recording or check may be some issue in operating system..thanks.

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
cinziamarotta
Participating Frequently
September 21, 2018

Hi,

wich Operating System?

Participating Frequently
September 21, 2018

MacOS High Sierra Version 10.13.5

cinziamarotta
Participating Frequently
September 21, 2018

Are you saving the file in a local directory or on a server?