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Overprint preview checkbox problem

Engaged ,
Jun 29, 2018 Jun 29, 2018

Here's the problem.  If I have 3 layers, each with a simple colored box.  2 boxes are overprinted but the 3rd box is not.  "Select All" and the overprint checkbox will correctly show a dash, indicating that not all is the same.  Here's where it goes wrong.  Turn the eye off the layer who's box is not overprinted, then turn it right back on, then Control A again.  Now it shows a check in the overprint box indicating that everything you have selected is overprinted.  This is a problem that seems to have begun with possibly the earliest update of 2018.  I think it was addressed, but not totally resolved because I'm still dealing with it.  It's a rather critical problem because if something needs to be overprinted and it's not, you get a disaster when you print.  Everything will be missing underneath the element that is not overprinted.

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correct answers 1 Correct answer

Adobe Employee , Jul 04, 2018 Jul 04, 2018

Hi there,

Thank you so much for sharing the workflow. We were able to reproduce the issue at our end and the same has been reported to our Engineering team. I would also request if you can raise it here at our Adobe Illustrator Feedback form. This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

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Community Expert ,
Jun 29, 2018 Jun 29, 2018

I agree that this is a serious issue.

You may want to report it as a bug.

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Engaged ,
Jun 29, 2018 Jun 29, 2018

Yeah, I'll go ahead and do that.

Thanks.

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Adobe Employee ,
Jul 02, 2018 Jul 02, 2018

Hi there,

Thank so much for raising this. I would request you if you can share a video of the workflow. It will be helpful to reproduce the issue at our end and report it to our engineering team

Regards,

Srishti

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Engaged ,
Jul 03, 2018 Jul 03, 2018

Unfortunately, I don't have any recording software on my work machine.  But this bug is actually even simpler to see.  It doesn't require layers.  If you have 3 boxes.  2 are overprinted and one is not.  What matters is simply the order in which you select them.  Click on the First overprinted box, then shift click the 2nd overprinted box, then shift click the 3rd box which is not overprinted and there will be a check mark in the Attributes Overprint Fill.  That is of course incorrect.

Now do it in the opposite direction.  Click on the box which is not over printed, then shift click the two boxes which are over printed.  Now there will be a dash instead of a check mark in the overprint.  That is of course the way it should be.  So the difference is merely in the order in which the boxes are selected.

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Adobe Employee ,
Jul 04, 2018 Jul 04, 2018
LATEST

Hi there,

Thank you so much for sharing the workflow. We were able to reproduce the issue at our end and the same has been reported to our Engineering team. I would also request if you can raise it here at our Adobe Illustrator Feedback form. This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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