Palettes on 2nd monitor look clunky and large - Illustrator

[CMcDowall]

Illustrator 2020, Mac Mojave -- just setting up a brand new computer. My palettes in InDesign and Photoshop on the 2nd monitor look correct. In Illustrator they seem about 20-25 larger, and the text is not sharp. Overall they appear blurry.  Any ideas to correct that ?  I have used this 20" Apple Cinema Display for years as my 2nd monitor, and it just came off my older system - where it worked fine.

[Monika Gause]

It's maybe not compatible with your graphic card.

[CMcDowall]

I will have a look at that, perhaps you are right.

[CMcDowall]

I have had a chance to look into this more. My 2014 iMac 27" meets the system requirements and then some. The only thing perhaps border line is that OpenGL should be 4.0, and mine is 4.1 - so it should be fine. The cinema display resolution is more than enough, and the VRAM is x4 the recommended.

Does anyone know what else I can do to have the Illustrator palettes look the way they do in Photoshop and InDesign?  It is not the end of the world, but I can tell something is wrong and the clunky look is bothersome.  Thanks, Craig

[CMcDowall · Accepted solution]

The solution to this is in the Illustrator > Preferences > User Interface.

Under "UI scale", I set the slider to small (one click to the left), and after a restart, the palettes shrunk down quite a lot, and opened up much of the 2nd monitor screen. Solved (thanks to a similar post from 2015).