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Parm error when attempting to use Mockup Beta

Community Beginner ,
Sep 21, 2024 Sep 21, 2024

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It was working fine then all of a sudden it's not working and I'm getting the PARM error. This happens in Illustrator and Illustrator Beta.  I have restarted the app, restarted my computer, uninstalled and reinstalled and have also made sure my graphics card was up to date and that the app is up to date.  I am unable to use my own images or the stock images in the app.

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correct answers 1 Correct answer

Community Beginner , Sep 21, 2024 Sep 21, 2024

Well miracoulousy it just started working again.

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Community Expert ,
Sep 21, 2024 Sep 21, 2024

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Does it work with a different (simpler) artwork to apply in the mockup?

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Community Beginner ,
Sep 21, 2024 Sep 21, 2024

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Well miracoulousy it just started working again.

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