[PARM]

[or33864791wcg9]

I try to put any image format into the software and I get this error.

Even when I try to load a document from the cloud with an image, the image is not displayed in the software.

Does anyone know how to solve this?

[or33864791wcg9]

[Monika Gause]

How large are the images?

How much RAM is installed?

Did you already try and reboot the system?

[or33864791wcg9]

Small size, but for all the size same erorr, and also for diffrent format, like png jpg or else...

I have 16 gb is enough.

and I reboot my pc and still same erorr.

[Monika Gause]

So you create a new file and thne place an image?

Or do you try to open an image?

Where do those files come from? Did you open them in Photoshop first , save them and then place them in Illustrator?

Illustrator cannot place images that you get via WhatsApp

[or33864791wcg9]

I downloaded a picture from the internet and it didn't work, I also tried saving a picture from Photoshop and then uploading it didn't work either.

What's more, the error was different in its name but the same principle.

[Monika Gause]

How is your color management set up?