Skip to main content
ericm10089679
Inspiring
April 18, 2024
Answered

Part of design disappears when exporting.

  • April 18, 2024
  • 1 reply
  • 7014 views

I am creating a banner for webstore, so I need a png at 1400px.  I have my artboard set, created my artwork which is just a background color and a vector design placed ontop.  When the vector design is white and it's exported as a png, the text, which is changed to outlines, disappears from the design.  However if the design is black is does not disappear.  I took some screenshots. 

Image1, the design created. 

Image2, showing the grouping

Image3, the export window - you can see HCCSC is missing

Image4, the open png file. 

Correct answer Jacob Bugge

Eric,

 

You may have white set to overprint in the atrtributes panel, or something else may be the issue.

 

You can read on here and elsewhere,

 

https://community.adobe.com/t5/illustrator-discussions/text/m-p/14237737#M387855

 

Why outline the live Type?

 

1 reply

Jacob Bugge
Community Expert
Jacob BuggeCommunity ExpertCorrect answer
Community Expert
April 18, 2024

Eric,

 

You may have white set to overprint in the atrtributes panel, or something else may be the issue.

 

You can read on here and elsewhere,

 

https://community.adobe.com/t5/illustrator-discussions/text/m-p/14237737#M387855

 

Why outline the live Type?

 

ericm10089679
Inspiring
April 18, 2024

Opening the Attribute window, it showed a - sign. I checked the box, no difference, unchecked the box, no difference. It wasn't until I turned on the overprint preview [View > Overprint Preview]. After turning this on, I noticed that all white objects were gone. Highlighting the now hidden graphic, and unchecking the Overprint Fill in the Attribute window and saying yes to the warning window. The graphic come back as white and was able to be exported.   Thank you for the help! Much Appreciated!

Jacob Bugge
Community Expert
Community Expert
April 18, 2024

You are welcome, Eric.

 

Some things are really sneaky, and you really had to work for it; really scary and a great relief to know the happy ending.

 

Thank you very much for sharing.