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PC keeps restarting once Adobe Illustrator app is open

YU5D73
New Here ,
Apr 12, 2021 Apr 12, 2021

The moment i open Adobe Illustrator app, My PC automatically restart. I don't know what happen. Please help

 

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Monika Gause Community Expert
Community Expert ,
Apr 13, 2021 Apr 13, 2021

This will perhaps need someone to login to your system to check it out.

 

Please contact https://helpx.adobe.com/contact.html

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marliton Community Expert
Community Expert ,
Apr 13, 2021 Apr 13, 2021
LATEST

Hi. Please try resetting the preferences: https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

 

Marlon Ceballos
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