Pen pressure sensitivity not working in Illustrator 2020 on macOS

[harlow]

When I try to draw on Illustrator using the calligraphic brush tool the line doesn't respond to pressure sensitivity. I am using Illustrator 2020, a MacBook Pro 19, a Wacom Bamboo Capture, and a calligraphic brush that worked for me in the past. I know that the issue is with Illustrator because I'm able to draw pressure sensitive lines using Photoshop.

If I try to create a new calligraphic brush, Fixed and Random are the only options, Pressure and the others are all greyed out.

I've spent about 2 hours trying every solution to similar issues that I've seen posted here, including restarting my computer, resetting my preferences, deleting and reinstalling Illustrator, and giving Illustrator access to my computer in security & privacy settings, but nothing has worked. My tablet isn't the issue, as it works fine in other programs. Does anyone know a fix for this?

{Renamed by MOD}

[Paweł2187862182jc]

OH MY GOD THIS ACTUALLY WORKED! A THOUSAND THANX!

[elliottmorus]

Hi

I have tried all solutions out there (uninstalling, reinstalling, accessibilty creating new admin and resetting all preferences).... but still have the same problem with it being greyed out. (Illustrator 2020, Mojave 10.14.6 and back to Wacom 6.3.39-1)

Yes, the pressure is available in the Wacom 6D brushes up to a point. Prior to most recent illustrator and wacom updates I could create dots for shading, whose size was relative to pressure. Now they are either the smallest or greatest of the parameters with nothing in between. Any solutions?

[Chic1Design]

I was having this same problem, using Catalina. I tried everything on this page but no dice, then found this article which solved my issue: https://help.astropad.com/article/225-illustrator-catalina#:~:text=If%20pressure%20is%20still%20show....

Good luck to everyone experiencing this issue!

[Fahrudin5C13]

I found a solition for the fix. 

You have to download the old version of the illustrator 2020 

https://ccmdls.adobe.com/AdobeESD/ILST/24.0/osx10-64/d5266f5a-74d0-425d-93c9-3b8ab89bb055/AdobeIllus... 

Then approve the Tablet Driver upon installation. Then you will see the Adobe Illustrator 2022 [TablterDriver] Inside of the Automation. 

I hope this helps.  Here is a screenshot of my. Now the pressure is enabled 

[dyong14831889]

Hey,

Where can i download this 2020 version?

[Fahrudin5C13]

I thought that link would work, but looks like it expired. If you contact Adobe and asked them to send you a link. They will do it. Thats what I did. You just need to download the 2020 approve the security, then you can delete the 2020 and your 2022 or 2021 will work fine. 

[dyong14831889]

Yes! It worked just like you said! Thanks! You can contact adobe and ask for the 2020 version via the chat.

[dyong14831889]

https://community.adobe.com/t5/illustrator-discussions/adding-newer-illustrator-versions-to-automati...

[HenkStolker]

Your link doesn't work for me, unfortunately. It leads me to the homepage of Wacom support.

[Fahrudin5C13]

Yeah I noticed that. Its because adobe disables the link after certain amount of time. Just get on support with them and ask them to send you oldder version of Illustraotr 

[Anshul_Saini]

Hi All,

We are really sorry to hear about your experiences. The product team is aware of the issue, and they are currently working on a fix. I would request you and others to please be patient and stay tuned for the updates.

In the meantime, I would request you to reach out to me via DM. I will provide you with a direct download link to an Illustrator version 2020. To send me a DM, click on my profile picture and click on the " Send a Message" button.

Note: The download link expires after 24 hours. So, I will be sharing the download link via DM only until this issue gets fixed.

Thanks & Regards,

Anshul Saini

[Anshul_Saini]

Hi All,

I know this issue has been pending for a long time. But I am glad to inform you that we have tried to address it with the latest Illustrator update, v26.2.1. I would request you to update and let us know if the issue persists.

Note: The fix is only for Wacom devices.

Regards,

Anshul Saini

[default824tjhlvzd7y]

This is insane. I have had this exact same issue for 3 years on and off with updates et cetera.

Had Pen Preasure working fine on 2020 version of Illustrator until I purchased a new computor and after 2 days of updating/unistalling different versions, I STILL have NOT yet the ability to utilise "Pen Pressure" (works fine on the latest Photoshop)

PLEASE PROVIDE US WITH A FIX!

[HenkStolker]

This works for me: Preferences > Devices > Enable Wacom UNTICK. Crazy, but untick (disable) the Wacom. It works for me.

[Anshul_Saini]

Hi @default824tjhlvzd7y,

We are sorry to hear about your experience. We understand this is a long-standing issue, but it is resolved with update v26.2.1. Please update the app. This update fixes the issue of Wacom tablets not having pen pressure on macOS.

However, if you are not using a Wacom tablet, then I would suggest you install both the Wacom driver & your tablet driver, which will help you get the pen pressure. This is a tested resolution for Non-Wacom tablets, and we have confirmed this with multiple users.

I hope this helps!

Thanks & Regards,
Anshul Saini

[F9]

i find it cheezy that its necessary to be updated to the latext version to have the most prominent tool for the app working...  Among other things.

[Anshul_Saini · Accepted solution]

Hi All,

I am glad to inform you this issue is resolved with update v26.4. Please update the app. This update fixes the issue of tablets not having pen pressure on macOS.

Note: current version of Illustrator is v26.5. I recommend updating to the latest. Let us know if the issue persists.

Thanks & Regards,
Anshul Saini

[alexandern21829555]

this is still not working. i even reinstalled illustrator and my wacom drivers simultaneously, i got pressure for maybe 2 minutes, then it completely stopped responding to pressure.

[Monika Gause]

Please contact Customer Care and have them take a look into your system: https://helpx.adobe.com/contact.html

[Anshul_Saini]

Hi @alexandern21829555,

Sorry to hear about the trouble you are facing. Would you mind confirming the exact version of OS, Illustrator & Wacom driver? Are you using any plugins or extensions? Also, please confirm the PC specification & Wacom model.

Would you mind running the Illustrator app & Wacom only in OS Safe (Windows/ macOS) and seeing if it works there for more than 2 minutes or not?

We are here to help. We just need more info.

Thanks & regards,

Anshul Saini

[DeZnas]

ok so i'm up to date with ALL the latest drivers on an ASUS studiobook ProArt - Windows 11 . No issue with pen pressure sensivity in Photoshop but i do not have the option of pen pressure in illustrator. So far no one has been able to help me with this

[Anubhav Majumder]

Hello @Deznas,

Sorry to hear about this experience. Would you mind trying to run Illustrator under a different administrator account (Windows) and checking if it helps? If the problem persists, kindly share more details, like the exact version of the Illustrator and the System Information Report (https://adobe.ly/3MLTevW), so that we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

[DeZnas · Accepted solution]

It's all good, i found what the issue was. I had turned off Touch Screen earlier in the day because i was getting annoyed at my hand constantly interfering while i was trying to draw. I found now that i can turn it on, create the brushes i want to use then turn it off again once i've saved the brushes.