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Inspiring
June 26, 2020
Question

Pen toll constantly snapping where I don't want it to go

  • June 26, 2020
  • 2 replies
  • 1695 views

For the last 3 years I cannot get the pen tool to work properly in Illustrator.

I'm using the Creative Cloud and upgrading whenever a new version comes out,

I've dumped preferences, restarted , created brand new documents, etc.

But no matter what I do - the pen tool tries to snap to something.

I click my cursor where I want the point/node to land, and it goes somewhere else.

I've made sure that all the "snap to..." options are turned off in the view menu, but it keeps happening.
I've noticed if I zoom in really close and do it, it works fine. But that's not good enough. This has been buggy for the last 5 or more versions.

Does anyone have any solutions (using iMac 10.14.6 but it's been doing this for the last 3 or 4 OSs')

 

2 replies

Participant
February 23, 2025

Same issue, it's so damn annoying. In general Illustrator is getting more and more buggy. Idk how many hours I spent troubleshooting some issues. 

Anubhav M
Community Manager
Community Manager
February 24, 2025

Hello @KiniMod,

Would you mind sharing more details, like the OS/Illustrator version, screenshots of the Snap settings used and a screen recording of your workflow and the problem, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

Monika Gause
Community Expert
Community Expert
June 26, 2020

Are you really sure that Snap to pixel is turned off? Also turn off Smart guides and Snap to point. There is a Snap to point option in Preferences > Selection & Anchor display, which you can also turn off.

Inspiring
July 2, 2020

Can you please Unselect this as being the correct answer, as it hasn't solved the problem

Monika Gause
Community Expert
Community Expert
July 2, 2020

I thought the OP was the only one who could mark a thread as Answered.


There are several people who can do that, among them moderators, staff and Adobe Community Experts.