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Participant
November 22, 2021
Answered

Pencil tool not working Lenovo Active Pen 2

  • November 22, 2021
  • 3 replies
  • 2481 views

I have a FlexPad, and the Active Pen 2 works fine everywhere but Illustrator. It draws inconsistenly, hover draws, and will erase line after I've drawn them. The pencil tool works fine with my mouse. I've installed and uninstalled and added every driver and update suggested, but nothing has fixed the problem. 

This topic has been closed for replies.
Correct answer Qurv

I was experiencing the same problem, so I played around with some settings and this one ultimately worked for me:

 

In Windows Settings > Bluetooth & Devices > Pen & Windows Ink - Uncheck "Let me use my pen as a mouse when it's available". This eliminated the lag I was experiencing.

3 replies

Qurv
QurvCorrect answer
Participant
July 27, 2022

I was experiencing the same problem, so I played around with some settings and this one ultimately worked for me:

 

In Windows Settings > Bluetooth & Devices > Pen & Windows Ink - Uncheck "Let me use my pen as a mouse when it's available". This eliminated the lag I was experiencing.

Community Expert
November 30, 2021

Hi,

are there any news? Do you still need help?

Participant
July 4, 2022

hellow i have the sam problem

 

Community Expert
July 5, 2022

Hi Sara,

have you tried disabling Windows Ink as I suggested above?

Community Expert
November 25, 2021

Hi,

have you tried turning off Windows Ink?