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Pfadansicht unterbrochen

New Here ,
Feb 05, 2025 Feb 05, 2025

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Hallo zusammen,

seit dem letzten Update zeig mir Illustrator die Pfadansicht in der GPU Ansicht sehr merkwürdig an. Ich muss jedes Mal auf die CPU Ansicht umschalten, was den Workflow unheimlich aufhält. Das ist bei jeder Datei 

Habt ihr auch das Problem und / oder kann mir jemand dabei unterstützen?

TOPICS
Bug , Performance

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Adobe
Adobe Employee ,
Feb 05, 2025 Feb 05, 2025

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Hello @Stefan285563397dsn,

Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3Et5OPG) and checking if it helps?

If the problem persists, kindly share the following details:

1. AiSniffer file:

- Close all Adobe applications.

- Navigate to the Illustrator Preferences folder and copy the AiSniffer file to the desktop from this location: 

%USERPROFILE%\AppData\Roaming\Adobe\Adobe Illustrator 28 Settings\en_US\x64\

 

2. For the System Report, kindly follow these steps:

- Please press Windows Key + the letter "R" on your keyboard to bring up the Run command window

- Type "msinfo32" in the Open field and left-click OK

- While viewing the Microsoft System Information summary, go to File, then choose Save (Please do not use Export)

- Save your MSINFO32 report as "msinfo32.nfo" on your desktop to easily locate it after. It can take up to a minute to generate a report.

 

3. Does Illustrator behave this way with specific files? if yes, share a sample file along with a small screen recording of the problem.

 

Please upload the files to Google Drive/Dropbox/etc. and share a public link here or via DM so that we can investigate this further.

 

Looking forward to hearing from you.

 

Anubhav

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