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Pink Screen when loading/opening Adove Illustrator

New Here ,
Feb 11, 2024 Feb 11, 2024

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Hi! can someone help me fix this issue? I'm experiencening this glitch of pink screen whenever I open files in Adobe Illustrator. It it stays for like 1-2 sec the moment AI opens.image.png

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Bug , Performance

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Adobe
Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Hello @shesheka,

We understand how frustrating it can be to experience crashes. Would you mind trying to update the OS(https://adobe.ly/3SHuQh7) and Illustrator(https://adobe.ly/3UO7ngS) to the latest version and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and sharing your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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