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timb74675259
Participant
October 12, 2018
Answered

Pirated Software

  • October 12, 2018
  • 2 replies
  • 964 views

My Kid was given an older computer with CS3 installed on it. when I log into the program (s)  help menu , Registration,Activate,Deactivate and update are grayed out.  Does this mean it is an illegal version?  if not is there a easy way to tell if it is an illegal copy? ... I am completely against pirated software and if these are illegitimate copies, I want to remove them.

    This topic has been closed for replies.
    Correct answer Jacob Bugge

    Tim,

    Until CS5, registration was not required (from CS5 on, registration formed part of activation), so an older version may not be registered.

    If registered, a licence transfer through Adobe is required in order to obtain legal ownership. If unregistered, the previous owner can hand it over quite legally, if it is legal in the first place.

    Hopefully, there is a viable serial number/licence key somewhere; unfortunately, such information may get lost, but still everything may be legal. It may be needed later in case a reinstallation is needed (maybe on another computer) because a new non activation version has been made because the old activation servers have been retired (you will need the (old and legal) serial number in order to download).

    Whoever owned it before may be able to find the registration number somewhere, or if registered find it on this page under her/his (then) Adobe ID:

    https://accounts.adobe.com/products

    Failing everything else, you may ask Adobe in a chat here:

    https://helpx.adobe.com/contact/support.html

    2 replies

    Legend
    October 12, 2018

    I believe, certainly, with the newer versions (Though you’re CS3), the licence for Adobe is with the User and not the machine.

    Are you logging in with an account that has purchased CC?

    Sorry, not that familiar with CS3.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity ExpertCorrect answer
    Community Expert
    October 12, 2018

    Tim,

    Until CS5, registration was not required (from CS5 on, registration formed part of activation), so an older version may not be registered.

    If registered, a licence transfer through Adobe is required in order to obtain legal ownership. If unregistered, the previous owner can hand it over quite legally, if it is legal in the first place.

    Hopefully, there is a viable serial number/licence key somewhere; unfortunately, such information may get lost, but still everything may be legal. It may be needed later in case a reinstallation is needed (maybe on another computer) because a new non activation version has been made because the old activation servers have been retired (you will need the (old and legal) serial number in order to download).

    Whoever owned it before may be able to find the registration number somewhere, or if registered find it on this page under her/his (then) Adobe ID:

    https://accounts.adobe.com/products

    Failing everything else, you may ask Adobe in a chat here:

    https://helpx.adobe.com/contact/support.html