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J
Jacky248500931f0g
Participant
June 13, 2022
Answered

Place Shortkey (Shift+Ctrl+P) No Longer Working

  • June 13, 2022
  • 3 replies
  • 2234 views

All of my other shortkeys are working (ctrl+o, ctrl+s, ect), except the one I need in order to do all my work. Shirt+Ctrl+P. It only works when I manually click it in the File drop down menu, but when I try to do the shortcut it does nothing. I can uninstalled, reinstalled, tried different versions, restarted my computer, went into keyboard shortcuts (not the correct place tool I'm working with). I'm at a loss for what to do at this point after working at it for hours. 

 

All help and advice is appreciated!

 

Thank you,

Jacky

Correct answer Jacky248500931f0g

I did find (somewhat of) a solution, I found where to change the menu commands in the keyboard shortcuts menu and changed it the CTRL+P instead since I never print anything on this computer anyways. I still have no idea what caused this issue in the first place, but at least I can get back to work! Woohoo!

3 replies

J
Jacky248500931f0gAuthorCorrect answer
Participant
June 14, 2022

I did find (somewhat of) a solution, I found where to change the menu commands in the keyboard shortcuts menu and changed it the CTRL+P instead since I never print anything on this computer anyways. I still have no idea what caused this issue in the first place, but at least I can get back to work! Woohoo!

R
Reed26468743w3qo
Participant
April 9, 2025

This is not the correct solution! It is a poor work around.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 10, 2025

Hello @Reed26468743w3qo,

Would you mind sharing more details, like the version of the OS/Illustrator installed, and if this happens intermittently when using another program with Illustrator, so I can better assist you?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.
Anubhav

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
June 13, 2022

Do other shortcuts with Shift work?

J
Jacky248500931f0gAuthor
Participant
June 14, 2022

Yes, all other shortcuts useing shift+ work except this one. 😞

 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
June 14, 2022

Is it in use by your system or by some system extension?

Kurt Gold
Community Expert
Kurt GoldCommunity Expert
Community Expert
June 13, 2022

Similar things may happen if there is some other application running that may hijack the shortcut for whatever reason. Sometimes it's just a browser plugin or some "helper" applications that try to enhance the clipboard functionalities or something else.

 

You may check that. That is, close all applications but Illustrator and see what happens then.

 

J
Jacky248500931f0gAuthor
Participant
June 14, 2022

I have tried this with all my visible programs, but I'm wondering if it's something running in the background. Problem is when I open my task manager there are so many, and I don't want to end a program that's important without realizing. Do you have any suggestions? Thank you fo your reply!

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