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Participating Frequently
January 29, 2024
Question

Placed images rotate 90 degrees when opened.

  • January 29, 2024
  • 2 replies
  • 1385 views

When I open a file created in a previous version of AI, the images are rotated 90 degrees. 

 

The images placed were not originally rotated when designed. 

 

Only started with the newest update. 28.1

2 replies

Michael Bullo
Community Expert
Community Expert
January 29, 2024

Are the images linked or have they been embedded?

If the images are linked and they were independently altered in some way, those changes would then show in the Illustrator file.

Participating Frequently
January 30, 2024

They were linked, but the linked images were not manipulated after production. Had the smae issue with a customers file last week. Thought it was their file but now I think it's my Illustrator for some reason. 

I had just upgraded to a Mac Studio M2 Ultra when this started. 
The link preview shows the image at 90 but the image linked is not and never has been. 

Michael Bullo
Community Expert
Community Expert
January 30, 2024

Could the images have been rotated by somebody outside of Illustrator (even if just previewing them)?

Monika Gause
Community Expert
Community Expert
January 29, 2024

What kind of images were they? 

Participating Frequently
January 30, 2024

JPG

Monika Gause
Community Expert
Community Expert
January 30, 2024

And the images are directly from the camera?