Plug-in interfaces appears too big on graphic tablet

[cemc18303069]

Hello,

I am using Illustrator v27.2 and Huion Kamvas 13 graphic tablet. When I am working on a Huion graphic tablet, plugins interfaces looks so big and much of options are not showing as you see in a picture I attached. 

How can I solve this problem?

Thanks.

[gianvitulano]

Hi,

does this problem only occur with the graphic tablet? If you use the mouse instead you do not encounter any problems, right?

[cemc18303069]

Hi,

Yes, only occurs with graphic tablet.

Thank you.

[Mohammad.Harb]

Are you using the most recent version of both Graphic tablet and Astute inkscribe plugin ?

[cemc18303069]

I am using recent version of Graphic Tablet driver and Astute Graphics 3.5.2. I think this is latest version. 

[Anubhav Majumder]

Hello @cemc18303069,

Sorry to hear about this experience. Would you mind trying to reset the Display Resolution to the default and Scaling to 100% (https://support.microsoft.com/en-us/windows/view-display-settings-in-windows-37f0e05e-98a9-474c-317a...), and then relaunching Illustrator to check if it helps?

Looking forward to your response.

Thanks,

Anubhav

[cemc18303069]

Hello,

Thank you so much for your interest. I scaled down resolution to %100 and relaunched AI but nothing changed on graphic tablet.

[Anubhav Majumder]

Hello @cemc18303069,

Thanks for confirming that. Would you also mind checking if User Interface scaling under Illustrator preferences is set to small? Also, kindly post a screenshot of your Windows Display resolution and scaling so we can check this further.

Looking forward to your response.

Regards.

[cemc18303069]

Hello,

Yes, I already checked UI Scaling to small in preferences. You can find my resolution settings below. I recognized another thing. If I make graphics tablet to my main monitor that problem is not occur anymore. But when graphic tablet is my second monitor it occurs. Thank you so much for your help.