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1

Plugin error messages with AI CC 2015.3.1?

New Here ,
Aug 31, 2016 Aug 31, 2016

I've been using this version of AI on my Mac Pro OS X El Capitan and it was working fine until last night. Now it will only allow me to open it in SafeMode with plugins Experimentation.aip and OnBoarding.aip disabled. There's also another error window that shows up and lists plugins JPEGFormatUI.aip, PNGFileFormat.aip, SmartExportUI.aip and svgFileFormatUI.aip as also having problems. I've looked in my Illustrator folder under applications and there are no plugins listed, just a txt file. I originally purchased the software and get the updates through Creative Cloud. So I uninstalled it through Creative Cloud and reinstalled it. Same error messages come up. I shut down and restarted. Same error messages. Anyone else experiencing this and what do you suggest? I can work in AI in SafeMode but this makes me nervous.

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Adobe
Explorer ,
Oct 24, 2016 Oct 24, 2016

Same here, but everything works fine after checking the boxes and "enabling plugins after relaunch".

First thought it had something to do with my printer drivers disappearing all the time - guess not

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New Here ,
Oct 24, 2016 Oct 24, 2016

I just got this same message this morning about "experimentation" and "onboarding" plug-ins, but can't find them in my 2015.3 application folder to delete....     Since it only happened after being off all weekend, I thought it might've had something to do with the cyberattacks publicized Friday (?)

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Community Beginner ,
Oct 24, 2016 Oct 24, 2016

Same here, started up for work this morning and I get greeted with an error message that seems to be a screw-up form our graphic overlords themselves.... sweet that I'm paying yearly for this 'feature", and have AI crash on the regular, even though it's completely stock. Conversely, CS6 was rock-solid.

Even more hilarious is that the path to the "problem" plug-in is within the app itself.... so no way to disable or update it (yeah, I can work around to "look" inside the app, but no way in hell am I doing the work that I'm paying Adobe to get right the FIRST time).

Applications/Adobe Illustrator CC 2015.3/Adobe Illustrator.app/Contents/Required/Plug-Ins/Extensions/Experimentation.aip

By the way, to the posters above, you might want to warn folks that "command-alt-shift" wipes all of the preferences set you might've set up previously, so that AI starts up like it's never "met" you before. If you don't have a workspace saved, be prepared to grind your teeth as you get it all back to the way you want it. And remember to check the actual Preferences pane, since your scratch disk prefs, black display, etc. will have been wiped as well (saving a Workspace doesn't keep these settings intact).

Adobe... boy you guys just keep giving us working stiffs so much JOY!

Kudos!

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Community Beginner ,
Oct 25, 2016 Oct 25, 2016

I am having the same issues, and now cannot Save As or Export to SVG file format. My workaround was to copy/paste into Sublime Text, but that is less than ideal as I have no idea what SVG settings are being chosen for me. I get this error message when I launch AI.ai-plugin-error.pngWhat OS is everyone running? I am in El Capitan 10.11.5 and have been for some time. This plugin/svg issue started happening about a week ago.

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New Here ,
Oct 25, 2016 Oct 25, 2016

I'm using Yosemite and just got same Plug-ins errors yesterday, but I updated to latest CreativeCloud version 2015.3 and have stopped getting the error so far!

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Community Beginner ,
Oct 25, 2016 Oct 25, 2016

Lucky you! I have the latest version of AI as well but still get the error.

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New Here ,
Oct 25, 2016 Oct 25, 2016

Hi everybody,

i've the same issue. What i did to fix this issue.

1- Creative cloud desktop app (uninstall AI CC 2015.3)

2- Programe Files--->Adobe ----> delete Adobe Illustrator CC 2015.3 folder (i  saw in this folder some file still exisiting)

3- Restart

4- Creative cloud desktop app Install AI 2015.3

And finaly it's works fine for me

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Community Beginner ,
Oct 25, 2016 Oct 25, 2016

I uninstalled and reinstalled and no longer get the plugin error, and am able to export and save as SVG with no problems. Thanks!

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New Here ,
Nov 17, 2016 Nov 17, 2016

I think i got the solution, Search SmartExportUI.aip, cut and and paste that file some other drive and start AI. it will show you message close and continue.

Close AI,

Then copy and paste the same file (SmartExportUI.aip) at same path.

Start AI

May be thats solve your problem

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Community Beginner ,
May 31, 2017 May 31, 2017

I'm Also having a Similar issue with plugins:

Screenshot (402).png

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Community Beginner ,
Jun 02, 2017 Jun 02, 2017
LATEST

I GOT THE SOLUTION FROM ADOBE EXPERT. PLEASE REPAIR ALL MICROSOFT VISUAL C++ 2010,2012,2013,2015 REDISTRIBUTABLE FILES. I ATTACH THE IMAGE WHICH FILES ARE TO BE REAPAIR

Screenshot (408).png

Screenshot (409).png

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