PNG exporting with white background

[RosieStubbs]

Hi there, I have clipped my image into a neat mask but when I export as a PNG a white area is still pulling in at the original size of the photo that has been clipped. Please assist. 

See export box on LHS

[Abdulmalik Alkhous · Accepted solution]

you forgot to change the background color.

you should choose "transparent" option from the list.

[jb0915]

Hello,

Even when the transparent option was checked, a white box actually appeared showing the artboard with Illustrator 2021 when exporting art. I have tried other ways to export with the same result. Please offer suggeestions?  Also, I have noticed I may need to update drivers with Illustrator. Could this affect exporting pngs?

[Monika Gause]

This was one year ago.

Can you please tell us what is happening for you step by step?

Please create a new thread.

[Ton Frederiks]

Select the clipped image, choose Object > Artboards > Fit to Selected Art

When Expoting As... check the Use Artboards checkbox