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Participant
May 15, 2021
Question

png has white background in illustrator

  • May 15, 2021
  • 1 reply
  • 2126 views
 

i've never had this issue before so i'm super confused, it was working fine up until last night? i create a png by removing the background of my image and i'll usually export it as a png w transparency ticked and open in illustrator or just drag straight from photoshop into illustrator and go as usual but now i'm getting this? it's got a white background? this is how it looks in photoshop after i've removed the background:

 

and this is what i get when i drag, copy & paste or place into illustrator:

1 reply

Jacob Bugge
Community Expert
Community Expert
May 15, 2021

Aria,

 

Just to make sure: are you sure the whiteness is in the PNG and not just the nothingness behind it?

 

In other words, what happens if you click View>Show Grid/Transparency Grid or place a coloured rectangle behind the whole thing?

 

Aria5E73Author
Participant
May 15, 2021

another one w a coloured rectangle too! its so confusing idk why this is happening now 😞

Participant
February 6, 2025

Did you find out a solution?