Participant

Question

png has white background in illustrator

Forum|Forum|4 years ago
May 15, 2021
1 reply
2139 views

i've never had this issue before so i'm super confused, it was working fine up until last night? i create a png by removing the background of my image and i'll usually export it as a png w transparency ticked and open in illustrator or just drag straight from photoshop into illustrator and go as usual but now i'm getting this? it's got a white background? this is how it looks in photoshop after i've removed the background:

and this is what i get when i drag, copy & paste or place into illustrator:

Import and export

Community Expert

Community Expert

Aria,

Just to make sure: are you sure the whiteness is in the PNG and not just the nothingness behind it?

In other words, what happens if you click View>Show Grid/Transparency Grid or place a coloured rectangle behind the whole thing?

Participant

another one w a coloured rectangle too! its so confusing idk why this is happening now 😞

Community Expert

Community Expert

Did you find out a solution?

Viktoriia,

I am afraid I never saw the latest post by Aria.

It seems that she used a stroked rectangle rather than a filled one to show up red all the way round her.

What happens if you try the Transparency Grid, the fainter Grid, or a filled rectangle?

You can show it as Aria did, please use the Insert Image button at the top of the Reply box (looks like moon over mountains).