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PNG problem

Community Beginner ,
Apr 13, 2024 Apr 13, 2024

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IMG_1956.png

Can somebody in here explain why THESE GUYS LOOK ALL GLITCHY!? Pngs don't turn out like this...do they?

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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So it's the background that is not OK?

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Community Beginner ,
Apr 13, 2024 Apr 13, 2024

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Yes... They're supposed to be transparent

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Community Beginner ,
Apr 13, 2024 Apr 13, 2024

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They shouldn't have any any reflective parts in the background. I hope there is a solution

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Community Expert ,
Apr 14, 2024 Apr 14, 2024

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Did you check for these items in the Layers panel?

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Community Beginner ,
Apr 14, 2024 Apr 14, 2024

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I suppose you might've gone through something like this before...if I'm correct 

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Community Beginner ,
Apr 14, 2024 Apr 14, 2024

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It was a one layer

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Community Expert ,
Apr 14, 2024 Apr 14, 2024

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Can you share a problem file?

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Community Beginner ,
Apr 14, 2024 Apr 14, 2024

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What's a problem file?

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Community Expert ,
Apr 14, 2024 Apr 14, 2024

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The file that shows your problem.

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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Perhaps if i come through this type of problem again i would

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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How did you solve the problem?

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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Not yet

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hello @bonifacio341609825eqd,

We understand that encountering technical issues can be frustrating. I hope the problem is resolved by now. If not, would you mind sharing a link to the file you're having trouble with (https://adobe.ly/3Ujz7rW) with the link set to public and the option to save a copy enabled so that we can check it on our end?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Apr 28, 2024 Apr 28, 2024

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Thank you

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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What does "Look Glitchy" mean?

 

Could it be a display problem? Because the zoom factor is set to 57.13 %. Is the view still "glitchy" at 100 %?

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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LATEST

What Illustrator and OS version?

Try

File > Export > Save For Web Legacy  >> PNG

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