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Participating Frequently
July 30, 2025
Question

Poor Performance on Illustrator 29.6.1

  • July 30, 2025
  • 2 replies
  • 236 views

Earlier this week, I opened an AI file with no performance issues before Illustrator 29.6.1. However, it's now unusable from a performance standpoint; it frequently locks up as I pan around the file, zoom in and out, and attempt to interact with anchor points or perform any action.

 

Here are my specs: MacBook Pro (16-inch, 2021), M1 Max, 64 GB RAM, running Sequoia 15.6

 

File Characteristics:

  • 235 artboards (all but two artboards are 32x32 px large)
  • 13 layers
  • 2.4 MB
  • 12636 paths
  • 61417 points
  • The assets are all vector-based, and no effects are applied
  • No linked files
  • A single font family and six weights are used for text in the document
  • In general, this file is pretty simple. It's a suite of icons, with different style and color variations on different layers, which we hide/un-hide when needed. I never had any problems with it the last time I opened it.

 

I've been trying to troubleshoot this myself, and here's what I've done so far:

  • It is not related to running external displays. The problem persists whether they are connected or not.
  • It is not a network issue. The problem persists when the file is located locally on my desktop or is hosted on a remote server.
  • I've uninstalled and reinstalled Illustrator. The issue persists.
  • The number of artboards doesn't seem to affect performance. The original file has 235 artboards (though they are small—99% are 32x32 pixels). Removing all but 10 artboards does not improve performance.
  • I updated MacOS to the most recent version from the previous one, and the issue was the same before and after the update.
  • It doesn't appear to be specific to that file. I created a new file and set up the same layer structure (albeit without any actual shapes or other elements), and the poor performance persists. I also checked previous versions of the file, and those are now performing poorly as well.
  • Other team members have experienced the same issues, so it isn't limited to my machine.
  • I've been reviewing the activity monitor, and I'm not seeing any unusual performance indicators. Even Illustrator doesn't appear to be taxing the CPU (~87% of my CPU is idle while running it) or using an unusual amount of RAM (> 3 GB).
  • I utilize a few plugins, such as the Astute Graphics suite. Other users who don't use any plugins are experiencing the same issues, so it doesn't appear to be related to plugin usage.

 

My best guess, based on what I've tried, is that it seems tied to the number of layers. When I create a new file, it performs fine. The performance takes a nosedive as soon as I add the number of layers I have (which is not excessive, mind you). I hadn't opened this file since I updated it to 29.6.1 a few weeks back, nor did I open a file with more than 3-4 layers, so I suspect that the update introduced some bug tied to the layers, causing the performance drop.

 

Has anyone else experienced this problem?

2 replies

Known Participant
July 30, 2025

Illustrator is becoming unusable for me too. Each update is worst and is currently consuming most of my available memory

Anubhav M
Community Manager
Community Manager
July 30, 2025

Hello @TheMorningLine2,

I am sorry to hear about your experience. I tried to replicate this behavior on my end, but could not. To better determine the root cause of the problem, could you share the following information:
- System Report (https://adobe.ly/3UC5GSx)
- A sample AI file
- A small screen recording of your workflow and the problem

Kindly upload these files to a file-sharing service and share a public link to the files here or via DM, so I can check them with the team.

Additionally, try installing an earlier version of Illustrator (https://adobe.ly/41lEXgK) and share your observations.

Looking forward to hearing from you.

Anubhav

Participating Frequently
July 30, 2025

Before I send all those assets, I tried reverting to 29.5.1, and the problem went away. The file is now working correctly, and I'm not experiencing any performance issues. So, this does seem to be a bug in 29.6.1, 29.6, or both. Since I'm under a deadline, I need to hop off testing, but I will try updating to 29.6 and see if the problem appears or if it is specific to 29.6.1 when I have more time available.