An issue selecting a printer PPD in Illustrator is preventing PostScript printing. The printer is a Ricoh IM C4500 with PostScript Level 3 RIP built-in. macOS Monterey with Ricoh drivers install and print correctly except from within Illustrator (26.0.1).
PPD is not selectable and Print as Bitmap is selected and deselecting does not change the setting.
Choosing Adobe PostScript file activates the PPD
Illustrator is not seeing the Ricoh as a PostScript printer and I haven't figured out a workaround.
I know this is most likely a Ricoh/Monterey issue but I appreciate any suggestions.
An office MacBook Pro with macOS 11.6 has both old (1.2) and new (3.0) versions of the Ricoh driver. Illustrator can see the PPD with 1.2 and can not see the PPD with 3.0. I think this isolates the issue to the latest Ricoh driver.
Solving my own problem. Did a little reworking of the CUPS driver in order to activate Adobe PostScript and set it to the default. The bug is actually in the way Apple installs the CUPS driver ro the Ricoh.
Could you please share your solution in a bit more detail? I am having the exact same problem with a Ricoh M3002 and Illustrator.
Here are the steps:
Use Terminal command to enable CUPS web interface
Go to CUPS URL for local installed printers and select Printers tab
Username & Password are those for the computer
Choose Ricoh printer
Select Modify Printer - Then Continue
Then click on Continue again
Select RICOH IM C4500 PS (en,...)
Click on Modify Printer
Set Default Options
Change PostScript to Adobe PostScript
Click on Set Default Options
You are a lifesaver. I have been having to create PDFs and print from Acrobat. Thanks 🙂
Again, thank you. I would not have even know to enable the CUPS GUI. It works like a charm!
This is great, thank you
Glad I was able to create a searchable solution for a bug which, although simple, is 100% immobilizing to our PostScript printing. We have three large corporations to point the finger at for leaving us this issue. They should be asshamed at their lack of response.