PostScript Printer PPD Issue

Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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An issue selecting a printer PPD in Illustrator is preventing PostScript printing. The printer is a Ricoh IM C4500 with PostScript Level 3 RIP built-in. macOS Monterey with Ricoh drivers install and print correctly except from within Illustrator (26.0.1).

PPD is not selectable and Print as Bitmap is selected and deselecting does not change the setting.

AI-Print.jpg

Choosing Adobe PostScript file activates the PPD

PS-file.jpg

Illustrator is not seeing the Ricoh as a PostScript printer and I haven't figured out a workaround.

I know this is most likely a Ricoh/Monterey issue but I appreciate any suggestions.

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correct answers 1 Correct answer

Community Beginner , Dec 01, 2021 Dec 01, 2021
Solving my own problem. Did a little reworking of the CUPS driver in order to activate Adobe PostScript and set it to the default. The bug is actually in the way Apple installs the CUPS driver ro the Ricoh.

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Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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Update -

An office MacBook Pro with macOS 11.6 has both old (1.2) and new (3.0) versions of the Ricoh driver. Illustrator can see the PPD with 1.2 and can not see the PPD with 3.0. I think this isolates the issue to the latest Ricoh driver.

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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Solving my own problem. Did a little reworking of the CUPS driver in order to activate Adobe PostScript and set it to the default. The bug is actually in the way Apple installs the CUPS driver ro the Ricoh.

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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Tsaronian,

 

Could you please share your solution in a bit more detail? I am having the exact same problem with a Ricoh M3002 and Illustrator.

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Community Beginner ,
Dec 02, 2021 Dec 02, 2021

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Here are the steps:

 

Use Terminal command to enable CUPS web interface
cupsctl WebInterface=yes

Go to CUPS URL for local installed printers and select Printers tab
http://localhost:631/
Username & Password are those for the computer

Choose Ricoh printer
RICOH_IM_C4500__PS_

Select Modify Printer - Then Continue
Then click on Continue again
Select RICOH IM C4500 PS (en,...)

Click on Modify Printer

Set Default Options
Change PostScript to Adobe PostScript

Click on Set Default Options

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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You are a lifesaver. I have been having to create PDFs and print from Acrobat. Thanks 🙂

 

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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Again, thank you. I would not have even know to enable the CUPS GUI. It works like a charm!

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