Pre-releaseded Ai

New Here ,
Nov 15, 2021 Nov 15, 2021

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Hi, When someone sends me an Ai file, it automatically tries to open in the pre-released version of Ai. Bu this option is not available anymore, and I am not able to open files. Would you please advise what can be done? Is it possible to remove the pre-released version from the computer? Thank you!

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correct answers 2 Correct answers

Adobe Community Professional , Nov 15, 2021 Nov 15, 2021
You can edit the default application for the file extension You can also uninstall the prerelease version.

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Adobe Community Professional , Nov 23, 2021 Nov 23, 2021
Have you changed the default app associated with Ai files in your operating system as per Monika's first suggestion? Windows: https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-10-e5d82cad-17d1-c53b-3505-f10a32e1894d Mac: https://www.imore.com/how-set-mac-app-default-when-opening-file

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Adobe Community Professional ,
Nov 15, 2021 Nov 15, 2021

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You can edit the default application for the file extension

You can also uninstall the prerelease version.

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Hi, I still have a problem opening Ai files that were sent to me by someone else.

I uninstall Prerelised Ai as was suggested.

Now I just get a pop-up message that the file can’t be open:(
Thank you, Larisa

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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Have you changed the default app associated with Ai files in your operating system as per Monika's first suggestion?

 

Windows: https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-10-e5d82cad-17d1-c53b...

 

Mac: https://www.imore.com/how-set-mac-app-default-when-opening-file

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Thank you for the advice. I can open Ai files now:)

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