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Preferences window too big on Macbook

New Here ,
Oct 19, 2021 Oct 19, 2021

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Hello community,

 

I'm new to Adobe world and I'm taking some Adobe Ai courses. Thing is when I open the preferences menu to edit the UI, be it scale down the icons or change the interface colour, the window pop up itself is too big and won't let me resize it. 

 

I try to scale it down by dragging the corner but it makes that dull sound that the window cannot be selected. I can move it around and I actually have to because it's too big it goes off screen. Is there a way to resize this? It's riving me insane.

 

Captura de Pantalla 2021-10-19 a la(s) 7.11.44.png

 

Thank you

(Also additional question, is there no UI scaling in Adobe Ai 2021??)

TOPICS
Draw and design, How to, Tools

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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How large is your screen?

Do you have anything special set up in System preferences about UI size?

Yes, there is UI scaling in Illustrator.

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New Here ,
Oct 19, 2021 Oct 19, 2021

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Hi Monika

My computer is a 12 inch macbook. I have also just deleted my whole computer, reset it to factory settings and installed the newest macOS Big Sur due to malware, so all the system preferences are at default right now. 

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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12" may just be very small. I have a 13" and even that fits just barely sometimes.

 

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Advocate ,
Oct 19, 2021 Oct 19, 2021

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Is this a new Adobe install? May need a prefs reset.

What happens if you minimize the Illy app window first, and then select prefs?

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New Here ,
Oct 19, 2021 Oct 19, 2021

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It is a first time install yeah, never had the program before. And nothing different happens with Ai minimised, the preferences window is still big and won't let me scale it down 

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Advocate ,
Oct 19, 2021 Oct 19, 2021

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I'd try a pref reset.

If that doesn't work you might want to uninstall, run the cleaner tool, then re-install

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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