Printing flier at fedex

[jennyt67705927]

recent trial version of Illustrator. MacBook pro latest version of OS. Tabloid flier. I have my margins at the top of

the document set to 1 inch so there is room but when I take it to fedex to print it keeps ramming

the design up to the top of the document, little over a quarter of an inch. Anybody else have a problem

like this?

[Jon Fritz]

Are you sure it's an actual margin and not accidentally a bleed?

[jennyt67705927]

no, didn't set up a bleed. Not having it cut. Just a simple tabloid with a one inch margin on the

top and bottom to be able to tape it up.

[jdanek]

Try using a no-fill, no-stroke holding line and set it to align with your document ( i.e., 11x17 rectangle with no stroke, no fill, aligned to the document ) and then lock it.  Also, use the Page tool to align the page to the document.  You might want to send them a PDF, but use whatever format they call for.

[jennyt67705927]

thanks, I will try both of your suggestions....

[John Mensinger]

jennyt67705927  wrote

when I take it to fedex to print

Are you running the machine or is there an operator?

In the printer driver's page-size section, there's an alignment feature that defaults to top-left. At the default setting, it will put the detectable boundaries of your design as far up and left as the hardware's image-able area will allow (effectively ignoring your empty margins). The settings there must be changed to Center your design in the image-able area.

[jennyt67705927]

thanks for the reply. There is no machine operator. It's one of those self operating auto auto copiers where

you put in your thumb drive, swipe your debit card, then make a print.

[jennyt67705927 · Accepted solution]

Ok, here's what ultimately worked if anybody is interested. I just created 2 white rectangles with no stoke. I put one at the top from the margin to the edge of the page and did the same thing on the bottom. The copier/printer interpreted this a literal rectangle things so it centered the document.