Printing with Adobe Illustrator after OS Ventura...

[Kråke]

Just to give a little insight into what we do and the issue we've had since we updated too Sonoma.  I own and run a fine art printing shop.  Been printing off Adobe programs since we started this in 2009 (and been using Adobe programs since the mid 1990's).  Over the years I've dealt with issues printing off of Adobe programs but always found a work around or the underline issue.

My current issue since I updated from Sonoma and now Seqouia, is printing presets.  They no longer save the way they use too.  Say I have a new file that has to be printed and I have a preset saved for a job we've worked with in the past, I would just apply that preset and not have to add all the details for said printing within the Print Settings box.  I thought Seqouia wouldve maybe come with an update with Adobe programs, but it's showing the same issue I've dealt with for almost two years.

This isn't just one printer either it's all seven printers we have running in out shop.  This happens in Photoshop, Illustrator, and Indesign.

I can add screen shots of what I'm talking about if that helps as well.  This isn't a MAC or printer issue (Epson, Toshiba, etc).

Also, does anyone have the details to send these "developers" suggestion on the programs?

Thank you in advance for your time.

[Anubhav M]

Hello @Kråke,

Could you share more details about the exact version of the OS/Illustrator currently installed, and a small screen recording of your exact workflow and the problem, so I can check it on my end?

Looking forward to hearing from you.
Anubhav

[Kråke]

Thank you for the follow up.

I will get the screen shots and short recording posted today.

[Kråke]

Here are the screen shots and I can add a video once I have tie but I will explain each step and the issue my print shop and I've been having.

Below is the first image set for the printer within space it's being printed in.

From there I go into " Setup... "

I have the Presets selected on the preset I have saved for this type of job. Even when I selected I have to go in and still select all the options I have already set with the Presets.

Below is the steps for setting up the Presets.

After I set all the options for the Presets I save it.  From there I can print the file the way I need it.  But if select that preset after I saved it again it just reverts back to the default settings which shows it doesn't save.

I 

I can upload a video to better show but let me know if you understand by the photos and description 

[Kråke]

Also, Here is the OS and Illustrator version,

MAX OS 15.4.1

Adobe Illustrator 29.5

[sprinklr-integration-user]

Hello @Kråke,

I am unable to replicate this behavior on my end. Kindly share a detailed video showcasing your workflow and the problem, so I can check this with the product team.

Looking forward to hearing from you.

Anubhav