problem about install illustrator

[수연김18917607]

Hi. I habe problem when I tried to install illustrator.

What is massage?

[Willi Adelberger]

Describe which version and what you have done before this message came.

[수연김18917607]

My specifications is Window 10 home.

The program is illustrator CC 2019 (the latest version) trial.

When I tried to install this, the downloading stopped and the message occured.

Thank you.

[italosan]

Hi, what version of Adobe Illustrator are you installing?

[수연김18917607]

My specifications is Window 10 home.

The program is illustrator CC 2019 (the latest version) trial.

When I tried to install this, the downloading stopped and the message occured.

Thank you.

[Jacob Bugge]

수연김,

You may have a look at the System Requirements here (the OS may be too old):

https://helpx.adobe.com/illustrator/system-requirements.html

[수연김18917607]

Thank you for help.

I saw the site. But I still don't know how to slove the problem..

My specifications is Window 10 home.

The program is illustrator CC 2019 (the latest version) trial.

When I tried to install this, the downloading stopped and the message occured.

[Ray Yorkshire]

Maybe try installing  a clean version of visual studio 2005

Download Microsoft Visual C++ 2005 可轉散發套件 (x86) from Official Microsoft Download Center