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Problem while saving a file from illustrator pdf

New Here ,
Dec 06, 2019 Dec 06, 2019

Hi,

 

I am trying to save my .ai file into .pdf. But I am getting an error like this:

Screenshot 2019-12-07 at 1.10.33 PM.png

I am using the 24.0.1 version of illustrator. Please help me solving this issue.

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Adobe
Community Expert ,
Dec 08, 2019 Dec 08, 2019

Which version? Which system?

Exactly where do you save the file?

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New Here ,
Dec 09, 2019 Dec 09, 2019

Illustrator version 24.0.1

System: MacBook Pro, macOS Cataline, Version 10.15.1

I am saving the files in folders on the desktop

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Community Expert ,
Dec 09, 2019 Dec 09, 2019

So you are saving AI files? Or PDFs? Which options do you select?

When saving an AI file, do you set the option "PDF compatible"?

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New Here ,
Dec 09, 2019 Dec 09, 2019

I am saving in pdf from ai. As in I am doing "Save As PDF" from ai. but the file is coming like this.

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Community Expert ,
Dec 09, 2019 Dec 09, 2019
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Seems you are having the same problem as this user: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961049-illustrator-sa...

 

So please report your issue there to get it solved by the developers.

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