problem with illustrator cs6 alignment

[véroniqueb8798917]

I have a problem with my illustrator cs6 option.

When i want to create a new shape, or text or tring to duplicate with shift to maintain the shape straight. That does'nt work. The shape is automatically rotated. I tried to reset my artwork preference. I tried to change some properties in the perspective grid. Nothing work. 

I can doing nothing straight. How could I solved this problem ?

[Monika Gause · Accepted solution]

This looks like you rotated the View. You can reset that in the View menu or in the Document info at the bottom left of the document. => Scrap that. It doesn't exist in CS6

Something like you describe could also be caused be the perspective grid. That would need to be turned off in View > Perspective grid

But check out the Preferences > General. Is the angle set to 0°?

[bhoopendradevsingh]

Hi véroniqueb8798917

 You can try to reset the application preferences. If it is a Windows computer, then open the C drive and go to users / Computer User account folder/AppData/Roaming/Adobe and delete all the folders related to Illustrator. 
This will change the application to it's default 
also try to restart the computer. 

[Doug A Roberts]

Please don't recommend resetting preferences for simple fixes.

This looks like the constrain angle is set to something other than zero. Check the setting in Preferences > General

[véroniqueb8798917]

Thank you so much for your help ! The problem is fixed now !