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Inspiring
May 27, 2024
Answered

Problema con los links de las imágenes

  • May 27, 2024
  • 4 replies
  • 863 views

Buenos días, 

desde hace un tiempo estoy experimentando problemas con los links de las imágenes.

Al abrir un archivo con enlace (previamente empaquetado con todos lo enlaces en la carpeta de Links) me pide que reenlace muchas de las imágenes. Siempre me lo pide, aunque lo haya guardado con los enlaces correctos. Además de esto, amontona muchas imágenes en cualquier lugar de la mesa de trabajo (adjunto imagen) y duplica enlaces.

Estoy usando Mac Sonoma 14.4 (23E214) con chip Intel y Adobe Illustrator 28.5.

¿A alguien más le pasa?

¿Cómo puedo arreglar esto? Cuando hay muchos enlaces es muy tedioso, además de que se multiplican las posibilidades de cometer errores con enlaces defectuosos.

Muchas gracias por vuestra ayuda

 

This topic has been closed for replies.
Correct answer oih!

Finally I contact Adobe support and they help me. They did some cleaning (preferences cleaning?) unistall and install Illustrator and noe it works!

4 replies

jesusIDM
Participant
August 29, 2024

Hi! what they did exactly to solve the problem? I have the exact same issue :/!! I tried re-installing the illustrator but doesn't fix the problem 😞

oih!AuthorCorrect answer
Inspiring
May 28, 2024

Finally I contact Adobe support and they help me. They did some cleaning (preferences cleaning?) unistall and install Illustrator and noe it works!

Ton Frederiks
Community Expert
Community Expert
May 28, 2024

Good to hear it is working now.

Ton Frederiks
Community Expert
Community Expert
May 27, 2024
oih!Author
Inspiring
May 27, 2024

Thank you, for your help. I think that this is not an issue with linked images, it seems a bug. I know how to work with images, but what happens is that I have a document with linked images. In the link panel, everything is fine, but when I close my work and reopen it, Illustrator asks me to relink some images (many of them but not all), saying there is a problem. It's really annoying when working with a lot of linked images...
t's something that has been happening to me for a while now, but I couldn't say if it corresponds to a specific version of Illustrator.

Ton Frederiks
Community Expert
Community Expert
May 27, 2024

Maybe it is a good idea to contact Adobe support, they can look at your system and the file.

Ask for an agent when using this link:

 https://helpx.adobe.com/contact.html?rghtup=autoOpen

oih!Author
Inspiring
May 27, 2024

Añado una captura de pantalla del mensaje que me dal al abrir el documento por primera vez: