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Problema con mesa de trabajo

New Here ,
Dec 02, 2017 Dec 02, 2017

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Hola, tengo un problema con ilustrator, lo termino de instalar, abro ilustrator y cuando creo un nuevo archivo no me muestra mi mesa de trabajo, se queda en negro y no puedo hacer nada, ya intenté abrir un archivo  que he hecho antes en ilustrator y nada, sigo teniendo el mismo problema

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correct answers 1 Correct answer

Engaged , Dec 02, 2017 Dec 02, 2017

Hi,

Turn off the GPU

Click on the rocket icon placed on the menu bar. and uncheck the GPU performance

Then try again

Regards

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Adobe
Community Expert ,
Dec 02, 2017 Dec 02, 2017

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Another person reported this issue.

Artboard not appearing when open illustrator 2018

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Engaged ,
Dec 02, 2017 Dec 02, 2017

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Hi,

Turn off the GPU

Click on the rocket icon placed on the menu bar. and uncheck the GPU performance

Then try again

Regards

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New Here ,
Dec 03, 2017 Dec 03, 2017

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Thanks a lot! that works!

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